Return procedure

We make every effort to deliver only flawless goods to our customers. Should you nevertheless have any reason to complain about a delivery, we ask you to fill out the following form completely and to send it to us.

Our staff will then get in touch with you.

Do you have any questions about your return?

Our customers are always our first priority and you should not hesitate to contact us if you have any questions about a complaint.

What should you do?

  1. Fill out the form completely
  2. Print out the confirmation and pack the goods securely
  3. Send the goods back to us

Return address:
Return Department
Marie-Curie-Straße 16-18
D-46446 Emmerich am Rhein


    Client data

    Return the following items

    Order Date (max. 14 days back)

    Reason for return

    G-FITTINGS GmbH collects and processes personal data provided by you in the form in order to process your request. Please make sure you fill out the mandatory fields in the form. The legal basis for processing these necessary data is referred to in Article 6 paragraph 1 sub-paraph b) of the GDPR (General Data Protection Regulation), describing the implementation of pre-contractual measures. The processing with consent of data provided by you is carried out on the basis of Article 6 paragraph 1 sub-paragraph f) GDPR. This Article states that processing is permissible and necessary to safeguard our legitimate interests. Our legitimate interest is to maintain contact with you and our customers, to improve our consulting quality and to be able to contact you more easily in case of possible queries. The data collected will be stored by us only as long as this is deemed necessary to process your enquiry and to contact you and shall be deleted thereafter. Supplementary data protection notices, in particular regarding your rights to information, correction, deletion, restriction of processing, objection and complaint, can be found in our data protection declaration.

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